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- If your microphone is not working, use the phone number listed in the Zoom invitation when you set up a Zoom call. You can use your phone as the microphone and audio source for your call rather than your computer’s built-in microphone if necessary.
- If your Internet connection is slow or lagging, consider temporarily turning off your video stream and only maintaining the audio stream. Sometimes, running the web camera on your computer will use up the Internet’s bandwidth in a way that might make communication challenging. Turning off the video should improve communication quality and consistency.
- If you have earbuds or a headphone set, use them! Wearing earbuds or headphones will reduce the amount of noise that your computer will pick up during your call, which will make it easier for your students to hear you. Similarly, you may wish to advise your students to wear earbuds or headphones during the call.
- Advise students to mute their microphones if they are not speaking and unmute when they wish to speak. Students may be joining Zoom calls from all kinds of different locations, many of which may create background noise. Using the “raise hand” feature or simply seeing the microphone unmuted will give the group a visual cue for when a student wishes to speak.
- Check the Chat area for student questions and contributions. Some students may not have working microphones and, therefore, may be unable to contribute via voice. Chat is a good place for students to contribute, ask questions, and be involved via text.
- Check the Zoom Help Center for additional assistance.
- Take steps to prevent “Zoombombing” for your session. Review our Preventing Zoombombing tips.